New users and evaluators
Getting Started
Start using DecoDocs fast, pick the right document type, and follow a repeatable review flow.
About this documentation
- Official product documentation for DecoDocs (operated by Snap Sign Pty Ltd).
- Written for end users, evaluators, and integration teams.
- For support or to request corrections, use the footer support links or email support@decodocs.com.
- DecoDocs provides informational analysis and is not legal advice.
What DecoDocs is (and who this site is for)
This is the official documentation for DecoDocs: an AI-assisted document review tool that helps you understand documents before you approve, share, or sign.
- Use it for first-pass review: summaries, risk highlights, and clause explanations
- Use it to support decisions, not replace legal or compliance approval
- If you are evaluating for paid use, start here and then review Plans and Use Cases
Start in 5 minutes
Use a real document first. You will get the most value when the first run matches your real workflow.
- Open a PDF and confirm it renders correctly (not password-locked)
- Run analysis to get a summary, risks, and plain-language explanation
- Review flagged items before sharing or signing
- Save key findings into your approval notes
Choose the right document type
DecoDocs applies different checks depending on document type. If the detected type is wrong, change it before running analysis.
- Contracts and legal: contract, employment contract, NDA, residential lease, commercial lease, job offer
- Business docs: invoice, purchase order
- Policy docs: privacy policy, terms of service
- General docs: letter, police notice, presentation, marketing flyer, SOP, resume/CV, notes, schedule, book
Plans and analysis budget
Your plan affects analysis capacity and whether OCR is available for scanned documents. If you hit a limit, the app will tell you the next action.
- Anonymous and Free: usage is budgeted; expect limits on larger documents
- Pro/Business: intended for higher volume and OCR-capable workflows (fair-use can apply)
- See Plans for how budgets are measured and what usually triggers an upgrade
Scanned PDFs and OCR
Scanned or image-heavy PDFs often require OCR before analysis is useful.
- If text selection/copy does not work in your PDF, it is likely scanned
- OCR is available on Pro-capable plans; Free/Anonymous are text-extraction only
- If a scanned document is blocked, use a plan with OCR or use a cleaner text-based export
Recommended review flow
Use this order to reduce missed risks.
- Confirm document type
- Read summary and high-risk findings first
- Use explain-selection for unclear clauses
- Escalate high-impact findings before signing
If something looks wrong
Most issues are resolved quickly by checking file quality, document type, and OCR requirements.
- If you cannot select/copy text in the PDF, it is likely scanned (see Troubleshooting)
- If the output looks generic, change the document type and re-run
- If you hit a limit, check Plans for what to do next